Exfo FTB-500 (Window XP) Manuel d'utilisateur Page 274
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Troubleshooting
264 FTB-500
Solving Common Problems
The USB device I have just
installed is not working.
There might have been
a problem during
installation.
You do not have the
proper driver for this
device.
Disconnect, then
reconnect the device.
Turn off the FTB-500,
then turn it on again.
Ensure that you have the
right driver (can be
provided with the
device itself).
The FTB-500 does not
recognize a test module.
Module application is
not installed.
Defective module.
Install the
corresponding
application using the
Update Manager
application.
If the FTB-500
recognizes other
modules, the faulty
module could be
defective. Return it to
EXFO for repairs.
Express cards are not
recognized at insertion.
You might not have the
latest Express card driver.
Install the most recent
Express card driver available
for your card.
Problem Possible Cause Solution
- User Guide 1
- End-User License Agreement 3
- Contents 5
- FTB-500 vii 7
- FTB-500 ix 9
- Certification Information 10
- 1 Introducing the FTB-500 11
- Main Features 12
- Introducing the FTB-500 13
- LED Panel Description 18
- Function Buttons Description 19
- 2 Safety Information 23
- 14 FTB-500 24
- Symbol Meaning 24
- Laser Safety Information 25
- Electrical Safety Information 26
- FTB-500 17 27
- 3 Getting Started with Your 31
- 22 FTB-500 32
- FTB-500 23 33
- 24 FTB-500 34
- FTB-500 25 35
- 26 FTB-500 36
- FTB-500 27 37
- Turning On the FTB-500 38
- Turning Off the FTB-500 40
- 32 FTB-500 42
- Grounding Your FTB-500 44
- To secure your unit: 45
- an FTB-500 unit 47
- a USB memory key 47
- 38 FTB-500 48
- Accessing and Exiting ToolBox 49
- Starting Module Applications 50
- FTB-500 41 51
- Activating Software Options 53
- 44 FTB-500 54
- 46 FTB-500 56
- Software 57
- 4 Setting Up Your FTB-500 59
- Installing a Monitor 60
- 52 FTB-500 62
- Calibrating the Touchscreen 62
- FTB-500 53 63
- Changing the Backlight Level 64
- FTB-500 55 65
- Keyboard 66
- FTB-500 57 67
- 58 FTB-500 68
- FTB-500 59 69
- Installing a Pointing Device 70
- FTB-500 61 71
- Installing a Microphone 72
- Installing a Printer 73
- Installing an Express Card 74
- FTB-500 65 75
- 66 FTB-500 76
- FTB-500 67 77
- 68 FTB-500 78
- Setting Up Your FTB-500 80
- FTB-500 71 81
- 72 FTB-500 82
- To add new input languages: 83
- 4. Select the Languages tab 84
- FTB-500 75 85
- 76 FTB-500 86
- FTB-500 77 87
- 78 FTB-500 88
- FTB-500 79 89
- FTB-500 81 91
- To select a power scheme: 92
- 3. Tap Power Options 92
- 84 FTB-500 94
- FTB-500 85 95
- Setting ToolBox Options 96
- FTB-500 87 97
- 5Working with Your Unit 99
- Accessing Other Tools 100
- Printing Documents 101
- 92 FTB-500 102
- Viewing PDF Files 104
- Taking Screen Captures 105
- Browsing the Web 106
- FTB-500 97 107
- IMPORTANT 108
- FTB-500 101 111
- FTB-500 103 113
- FTB-500 105 115
- Power Meter and VFL 117
- 108 FTB-500 118
- FTB-500 111 121
- 4. Tap Edit 124
- OK to exit the window 124
- FTB-500 115 125
- Wavelength list 125
- Measuring Power or Loss 126
- 118 FTB-500 128
- Opening Results Files 129
- 120 FTB-500 130
- FTB-500 121 131
- 122 FTB-500 132
- Printing Results Reports 133
- 124 FTB-500 134
- FTB-500 125 135
- 126 FTB-500 136
- FTB-500 127 137
- FTB-500 129 139
- 8 Managing Data 141
- 132 FTB-500 142
- 134 FTB-500 144
- FTB-500 135 145
- 136 FTB-500 146
- Managing Data 147
- 7a. Tap Browse 147
- 138 FTB-500 148
- FTB-500 139 149
- 140 FTB-500 150
- FTB-500 141 151
- 3f. Tap OK to confirm 152
- 4. Tap Network Connections 152
- 144 FTB-500 154
- FTB-500 145 155
- 146 FTB-500 156
- 3b. Tap Control Panel 157
- 3c. Tap System 157
- 148 FTB-500 158
- FTB-500 149 159
- Tree view 159
- FTB-500 151 161
- FTB-500 153 163
- Characteristic 165
- Remote Desktop 165
- Connection 165
- TightVNC Client 165
- Working with Remote Desktop 166
- Accessing Your Unit Remotely 168
- 6. Tap Select Remote Users 172
- 164 FTB-500 174
- 166 FTB-500 176
- Working With TightVNC 177
- 168 FTB-500 178
- Computer 180
- 172 FTB-500 182
- FTB-500 173 183
- 174 FTB-500 184
- 10 Preparing for Automation 185
- Preparing for Automation 187
- FTB-500 179 189
- 180 FTB-500 190
- PACKed 190
- FTB-500 and starting ToolBox 191
- 182 FTB-500 192
- For RS-232 193
- For TCP/IP 193
- 184 FTB-500 194
- register callback events 195
- 186 FTB-500 196
- 188 FTB-500 198
- FTB-500 189 199
- 5. Click OK 200
- FTB-500 191 201
- 192 FTB-500 202
- FTB-500 193 203
- 194 FTB-500 204
- 9. Click OK 207
- 198 FTB-500 208
- 200 FTB-500 210
- FTB-500 201 211
- 202 FTB-500 212
- 204 FTB-500 214
- FTB-500 205 215
- 206 FTB-500 216
- FTB-500 207 217
- 1. Select the Tools tab 219
- 210 FTB-500 220
- FTB-500 211 221
- 11 Using FTB Products in an 223
- Automated Test Environment 223
- ESR and ESE 226
- STB and SRE 227
- FTB-500 219 229
- SCPI Command Structure 230
- Item Meaning 231
- 222 FTB-500 232
- Consulting Data Types 233
- Writing Remote Control Code 234
- FTB-500 225 235
- Error Message Format 236
- Working with EXFO COM Objects 237
- FTB-500 229 239
- 230 FTB-500 240
- 232 FTB-500 242
- FTB-500 233 243
- Instrument driver VI 243
- Building and Using Custom VIs 245
- 236 FTB-500 246
- 238 FTB-500 248
- 240 FTB-500 250
- Monitoring Remote Commands 251
- 242 FTB-500 252
- 244 FTB-500 254
- 12 Maintenance 255
- Cleaning VFL-Type Connectors 257
- Cleaning the Touchscreen 258
- Maintenance 261
- (-) T D C (+) 262
- Recalibrating the Batteries 265
- 2. Tap Control Panel 267
- 3. Tap Automatic Updates 267
- Control Panel window 268
- FTB-500 259 269
- Fuse holder 269
- Recalibrating the Unit 270
- Recycling and Disposal 271
- 13 Troubleshooting 273
- FTB-500 265 275
- FTB-500 267 277
- 268 FTB-500 278
- Solving Common Problems 278
- Use the battery 278
- Change the batteries 278
- LED Indicator Color Codes 280
- FTB-500 271 281
- 274 FTB-500 284
- FTB-500 275 285
- Troubleshooting 286
- FTB-500 277 287
- 278 FTB-500 288
- FTB-500 279 289
- 280 FTB-500 290
- FTB-500 281 291
- Accessing Online Help 292
- 284 FTB-500 294
- Viewing System Information 295
- To access the Platform tab: 297
- Transportation 298
- 14 Warranty 299
- Liability 300
- Service and Repairs 302
- FTB-500 293 303
- A Technical Specifications 305
- Technical Specifications 306
- BData Types 307
- <wsp> NL END^ 308
- FTB-500 299 309
- 300 FTB-500 310
- Data Types 311
- 302 FTB-500 312
- <STRING PROGRAM DATA> 312
- FTB-500 303 313
- <wsp> 314
- <suf f ix unit> 314
- <digit > 314
- <digit> 314
- Name Value Mnemonic 315
- 306 FTB-500 316
- Reference Unit Suffix Unit 316
- FTB-500 307 317
- <digit> <digit> 318
- 310 FTB-500 320
- ">" 323
- 314 FTB-500 324
- <8-bit data 325
- <RESPONSE MESSAGE 325
- TERMINATOR> 325
- 316 FTB-500 326
- FTB-500 317 327
- 488.2 on page 307 328
- C IEEE 488.2 and Specific 329
- Command Reference 329
- IEEE 488.2 Required Commands 330
- 322 FTB-500 332
- Bit Weight Meaning 332
- 324 FTB-500 334
- 326 FTB-500 336
- 328 FTB-500 338
- 330 FTB-500 340
- 332 FTB-500 342
- 334 FTB-500 344
- 336 FTB-500 346
- 338 FTB-500 348
- 340 FTB-500 350
- Specific Commands 351
- :FORMat[:DATA] 352
- :FORMat[:DATA]? 353
- :INSTrument:CATalog? 355
- :INSTrument:CATalog:FULL? 356
- :SYSTem:DATE 357
- :SYSTem:DATE? 359
- :SYSTem:ERRor[:NEXT]? 361
- :SYSTem:TIME 363
- :SYSTem:TIME? 365
- :SYSTem:VERSion? 367
- D SCPI-Based Errors 369
- 360 FTB-500 370
- Description Probable Cause 370
- 362 FTB-500 372
- 364 FTB-500 374
- 366 FTB-500 376
- 368 FTB-500 378
- 370 FTB-500 380
- 372 FTB-500 382
- E COM Properties and Events 385
- COM Properties and Events 386
- Properties 387
- ReadBinary 390
- Initialize 391
- DeviceClear 392
- RemoteState 392
- LockoutState 393
- StatusByte 393
- RequestService 394
- ReturnToLocal 394
- FTB-500 385 395
- FTB-500 387 397
- FTB-500 389 399
- FTB-500 391 401
- ₼⦌␂ℝ☀⹂䓸德棟Ⓟ䤓屓⸩ 403
- MARKING REQUIREMENTS 404
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