Exfo RTU 310-310G IP Services Test Head Manuel d'utilisateur Page 461
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Ethernet Test Module 449
24 Troubleshooting
Solving Common Problems
Before calling EXFO’s technical support, please read the following
common problems that can occur and their respective solution.
Problem Possible Cause Solution
Optical Laser LED is off and
the SFP is not generating a
signal.
There is a configuration
mismatch between the
inserted SFP and the
rate selected for the test
case.
Ensure that the SFP is
supporting the rate used
for the test case.
The SFP is not
compatible with the
RTU-310.
Ensure to use a
compatible SFP.
- RTU-310/310G 1
- Contents 3
- Ethernet Test Module v 5
- Ethernet Test Module vii 7
- Certification Information 9
- CE Declaration of Conformity 11
- Features 13
- AC version 15
- DC version 15
- RTU-310G 16
- Optical Transceivers (SFP) 17
- Optical Transceivers (XFP) 18
- IMPORTANT 19
- 2 Safety Information 21
- 3 Getting Started 25
- SHUT DOWN / RESTART Button 26
- RTU-310/310G LEDs 27
- VGA Port 27
- Console Port 27
- USB Ports 27
- 16 RTU-310/310G 28
- Getting Started 29
- Connecting the Power 30
- 20 RTU-310/310G 32
- Turning the Unit On 33
- Ethernet Test Interface 34
- LED Status Description 35
- Gbps Ethernet Test Interfaces 36
- Rate Description 37
- 26 RTU-310/310G 38
- 28 RTU-310/310G 40
- 30 RTU-310/310G 42
- Software Management 44
- 34 RTU-310/310G 46
- 4 Introducing the Smart User 49
- Interface 49
- Main Window 51
- TEST Tab 52
- Application Title 54
- Minimize 54
- Global Test Status 56
- Test Controls 57
- Button Description 58
- System Alarms 59
- Favorites 60
- Factory Default 61
- Test Report Generation 62
- Sections Tab 65
- Typical Tab Elements 66
- Alarm/Error Measurements 67
- Arrow Buttons 67
- Table Sorting 68
- Tab Configuration 69
- Selected Tab 70
- Defined Tabs 71
- Page Selection 71
- Help Button (?) 72
- Default Button 72
- OK Button 72
- Cancel Button 72
- Keyboard Usage 73
- (0 through 9 and A through F) 76
- For MAC address 76
- For IPv6 address 76
- 5 Creating and Starting a 79
- Test Case 79
- Introducing the Test Setup 80
- Available with 83
- Test Case Availability 84
- EtherSAM (Y.1564) Test Case 85
- Test Set Test Cases 92
- IPv4 IPv6 98
- Ethernet RFC 2544 Test Case 101
- Ethernet BERT Test Case 107
- Fibre Channel BERT Test Case 128
- 6 Summary Tabs 133
- Test Status 134
- Test Configuration 136
- Clock Configuration 137
- Timer Configuration 138
- Alarm Analysis 139
- Test Preferences 139
- Alarm Summary 140
- Test Logger 143
- Logger Table 144
- 7Port Tabs 145
- Electrical TX 146
- Frequency 147
- Electrical RX 148
- Frequency Analysis 149
- Optical TX 150
- Optical RX 152
- Interface Setup (Ethernet) 154
- Flow Control 156
- Configuration 158
- Buffer-to-Buffer Flow Control 161
- World Wide Name 161
- Coupled to stream 162
- Source MAC Configuration 163
- Source IP Configuration 164
- Frame Format 165
- Advanced Auto-Neg. TX 166
- Auto-Neg. Fault Register 169
- Local Capabilities 169
- Negotiate Button 170
- Advanced Auto-Neg. RX 171
- Apply to Port Configuration 172
- Link Partner Capabilities 172
- 8 Stream Generation Tabs 173
- Overview 174
- For BERT and RFC 2544 177
- Stream Configuration 178
- Frame Configuration 179
- Component Description 181
- Traffic Shaping 184
- Stream No 187
- Destination 188
- MPLS Configuration 193
- IP/UDP/TCP 194
- Frame Delimiters 198
- EOF Description 199
- Frame Parameter 200
- FC Header 201
- D_ID Description 202
- Bit Field Description 204
- 2 Exchange 205
- 9 Stream Analyzer Tabs 207
- RX Frame Count 209
- Stream Errors Analysis 209
- Throughput 210
- Round Trip Latency 210
- 10 Traffic Analyzer Tabs 211
- Ethernet TX 212
- PHY Error Injection 213
- MAC Error Injection 213
- Ethernet RX 215
- Errors Analysis 216
- Ethernet Statistics 218
- Frame Size 219
- Total Frame Counts 219
- Valid PBB-TE Frame Counts 220
- PPB-TE Frame Size 221
- PBB-TE RX Throughput 221
- Higher Layers 222
- Flow Control 224
- Destination MAC Address 225
- Statistics 226
- Traffic Filters 227
- Filter Configuration 228
- Category Filter Comment 229
- Enabled Time 230
- Frame Count 231
- Traffic Filter Configuration 232
- Traffic Filter Stats 234
- Frame Length 237
- Status and Controls 239
- Traffic Analyzer Tabs 241
- Alarm Generation 242
- FC Error Injection 244
- Error Analysis 246
- FC Latency 247
- Latency Measurements 248
- Buffer-to-Buffer Credit 248
- FC Statistics 249
- 11 WIS Tabs 251
- Error Injection 253
- Path Signal Label (C2) 254
- J0 Trace 254
- J1 Trace 254
- WIS OH RX 258
- Section Overhead 259
- Line Overhead 259
- Path Overhead 260
- 12 IPTV Tabs 261
- IPTV Testing with the RTU-310 262
- Discovery 264
- Auto-Discovery 265
- Stream Monitoring 266
- Selection Options 267
- Column Description 270
- Stream Status 272
- Add Button 273
- Delete Button 275
- IGMP Button 277
- Icon Status Description 280
- Alias Map 281
- MDI/TR 101 290 283
- MDI (Media Delivery Index) 285
- MDI Threshold 286
- TR 101 290 287
- TR 101 290 Threshold 289
- Multicast Group 291
- Stream Information 296
- Identification 297
- Duration 298
- Ethernet 298
- 13 Pattern Tabs 301
- Pattern TX 302
- Pattern RX 305
- 14 RFC 2544 Tabs 307
- Global Configuration 308
- Test Procedure 310
- Back-to-Back 316
- Frame Loss 320
- Data Configuration 329
- RFC 2544 Tabs 331
- 15 EtherSAM Tabs 333
- Overview (Configuration) 334
- Burst Test 336
- Service Performance Test 336
- Sub-Tests Duration 337
- Total TX Rate (%) 338
- Services (Configuration) 339
- Direction 340
- Frame Parameters 340
- SLA Parameters 341
- Test Parameters 344
- Ramp (Configuration) 345
- Step List 346
- Step Time 346
- Ramp Duration 346
- Burst (Configuration) 347
- Parameters 348
- Overview (Results) 350
- Ramp and Burst Tests Table 356
- Sequence Tracking 359
- 16 TCP Throughput Tabs 361
- TCP Mode 362
- TCP Connection Configuration 362
- TCP Connection Status 363
- TCP Throughput Configuration 364
- TCP Throughput Analysis 365
- TCP Statistics 366
- 17 Advanced Tab 367
- Service Disruption Time (SDT) 370
- 18 Common Tab 371
- Standard 372
- Performance Monitoring (PM) 373
- 19 Expert Mode Tabs 375
- Expert Mode (RFC 2544) 376
- Expert Mode Status 377
- Throughput (RFC 2544) 378
- Back-to-Back (RFC 2544) 380
- Frame Loss (RFC 2544) 382
- Latency (RFC 2544) 384
- Expert Mode (BERT) 386
- Port (BERT) 387
- Ethernet (BERT) 389
- Pattern (BERT) 391
- 20 System Tabs 393
- Preferences 394
- Page Management 395
- Interface Configuration 397
- IPv6 Test Preferences 398
- Ethernet Test Module 387 399
- 388 RTU-310/310G 400
- FC Test Preferences 401
- 390 RTU-310/310G 402
- RTU Information 403
- Hardware Options 404
- RTU Setup 405
- User Information 406
- Device Description 406
- Date and Time 406
- BrixWorx Server 407
- Restart Unit 407
- Software Options 408
- Available Options 409
- 398 RTU-310/310G 410
- Category Name Description 410
- Clock Synchronization 412
- Ethernet Test Module 401 413
- Ethernet Test Module 403 415
- Alarms & Log 416
- System Alarm Logger 417
- 21 Tools Tabs 419
- Script Tools 422
- Script Line Editing 423
- Ping Configuration 424
- Ping Results 426
- Status Description 427
- Trace Route Configuration 429
- Trace Route Results 430
- ENIU Configuration 433
- ADC Configuration 434
- Selected ENIU 436
- Loopback 437
- 802.3ah Configuration 438
- OAM Discovery Statistics 439
- 802.3ah Statistics 440
- 802.3ah Events 443
- Traffic Scan 445
- Mode Level Description 446
- Link Rate (Mbps) 447
- Rate Layer 447
- Discovered 447
- Limit Reached 447
- Monitored Frames Table 448
- Tools Tabs 449
- Filters 450
- Scan Level Filters 450
- 22 Maintenance 453
- Recalibrating the Unit 454
- Replacing Fuses 455
- Maintenance 456
- 23 Warranty 457
- Service and Repairs 459
- 448 RTU-310/310G 460
- 24 Troubleshooting 461
- 450 RTU-310/310G 462
- Transportation 463
- ASpecifications 465
- Electrical Interfaces 466
- Ethernet Cables 467
- Specifications 468
- Crossover Cable (1000 Mbps) 468
- Functional Specifications 469
- Ethernet Test Module 459 471
- Additional Features 472
- General Specifications 473
- Specifications for RTU-310G 474
- 10GBASE-S 475
- 464 RTU-310/310G 476
- REF out interface 477
- Ethernet Test Module 469 481
- Range (ppm) ±120 482
- Range (ppm) ±150 482
- Module Specifications 483
- B Using VNC to access the 485
- 474 RTU-310/310G 486
- Ethernet Test Module 475 487
- 476 RTU-310/310G 488
- Ethernet Test Module 477 489
- 478 RTU-310/310G 490
- CAcronym List 491
- 480 RTU-310/310G 492
- Ethernet Test Module 481 493
- 482 RTU-310/310G 494
- Ethernet Test Module 483 495
- 484 RTU-310/310G 496
- D Pop-Up Windows 497
- VLAN Configuration 498
- B-MAC Destination Address: 499
- IPv4 Configuration 501
- IPv6 Address Configuration 503
- Global IPv6 Address 504
- Mode Status Description 505
- Default Gateway Address 506
- Destination IPv6 Address 507
- Service Profile Configuration 509
- Framing Configuration 510
- Frame Size Configuration 511
- Frame Format Configuration 513
- MAC Configuration 514
- UDP Configuration 517
- TCP Configuration 517
- Advanced TOS/DS 518
- Filter Selection 522
- Truncation Calculator 523
- Field Match Configuration 524
- Triggered Frame Details 526
- Data Capture Export 527
- IP Services Test Head 517 529
- IP Services Test Head 519 531
- IP Services Test Head 521 533
- IP Services Test Head 523 535
- 137, 141 537
- IP Services Test Head 527 539
- IP Services Test Head 529 541
- IP Services Test Head 531 543
- ₼⦌␂ℝ☀⹂䓸德棟Ⓟ䤓屓⸩ 545
- MARKING REQUIREMENTS 546
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